Byron Sharp, brand purpose and the tyranny of the majority

In reducing the role of branding to a single aim – growth – Byron Sharp and the Ehrenberg-Bass Institute have simultaneously established the biggest strength and the greatest weakness of their ‘scientific’ approach: the single-minded pursuit of growth might be an appealing message for CMOs grasping for ‘scientific’ credibility; but it also absolves them of responsibility for important activities that should be a part of their job description, such as ensuring their businesses anticipate and respond to important changes in society, including the continuing struggles against systemic racism, climate change and social inequality.

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